FabricHost.exe service gets caught in a crash loop

Environment: Skype for Business Server 2015 Brand New Deployment Windows Server 2012 R2 Issue: During a brand new Skype for Business 2015 deployment at a client site the Skype for Business Front End Service would not start after performing the final step in the deployment to open Skype for Business Management shell and run the […]

Can’t install Office Web Apps Server required .NET 4.5

Environment: Windows Server 2012 R2 Office Web Apps Server 2013 with SP1 Issue: When performing a brand new Office Web Apps Server installation, we received the error during the installation: “Setup is unable to proceed due to the following error(s): This product requires Microsoft .Net Framework 4.5” We know that we have .Net 4.5 installed […]

Lync 2013 conferencing – An error has occurred

Environment: Windows Server 2012 R2 Lync Server 2013 Issue: Client called with an issue of users complaining that any conference they join scheduled or ad-hoc are failing, with a generic message or “An error has occurred” Resolution: We opened the Event Viewer and found that it was riddled with errors Event ID 32042 LS User […]

Skype for Business – iOS Update Features

In a few recent updates to the Skype for Business iOS app there a few new features: Version 6.8 This update provided us with 2 new features: Support for iOS 10 which was released Sept 13, 2016 which was only a week later from the last Skype for Business iOS update 6.7. A new client […]

How administrators report on a Skype for Business Malicious Call

When a user reports a Malicious Call in Skype for Business we will need to run the report to pull the call detail information from the Skype for Business Monitoring reports server. To do this follow the instructions below. ***NOTE: This will only be available if you have deployed the Skype for Business Monitoring Role […]

How to run Surface Hub Account Verification Script

Environment: Exchange Server 2013 – On Premise Skype for Business Server 2015 – On Premise Surface Hub account created and enabled as a Skype for Business meeting room with Enterprise Voice and an Exchange Resource Mailbox as per the Technet Article https://technet.microsoft.com/en-us/itpro/surface-hub/appendix-a-powershell-scripts-for-surface-hub Script: On Technet Surface Hub page there is an Account Verification script that […]

How to report a call as Malicious in Skype for Business Client

Below are the step by step instructions on report a call as Malicious using the Skype for Business Soft Client. You receive a phone call from an internal/external party and you accept the call You are speaking to caller on the phone and realize that the caller is being offensive and inappropriate and want to […]

Outlook Web App – Unified Messaging 500 Unexpected Error :(

Environment: Exchange Server 2013 – On Premise Skype for Business Server 2015 – On Premise User Enabled for both Skype for Business Enterprise Voice and Exchange Unified Messaging for voicemail Issue: When logging into Outlook Web App via https://exchange.domain.com/owa clicking Tool -> Options -> Phone You receive the beautiful error message of : 500 Unexpected […]

Surface Hub we can’t connect to the server for presenting right now

UPDATE: Technet Article https://support.microsoft.com/en-ca/kb/3165438 now includes the below information Environment: Windows Server 2012 R2 Operating System Skype for Business Server 2015 Surface Hub Skype for Business Version: Issue: Skype for Business Servers were patched with MS updates and rebooted. Once the servers came up and the Surface Hub joined a conference where powerpoint, whiteboard, […]