Skype for Business Help not working

Environment: MIcrosoft Office 2010 Microsoft Office 2013 – Lync 2013 + MS Updates -> Skype for Business 2015 Windows 7 Issue: In the Skype for Business 2015 Client if you press F1 on the keyboard or clicking the drop down arrow next to the gear in the upper right hand corner and selecting Help -> […]

Skype for Business Client Side Call Blocking

In a recent deployment, there came a request for client side call blocking. After some searches I came up with there is an MSPL script that allows for server side call blocking and this is global not on a per user basis, so I began playing around with outlook contacts and Skype for Business and […]

File Transfer Agent cannot send replication data to Replica Replicator on Edge

Environment: In the environment we have deployed the follow servers: Skype for Business Server 2015 Front-End Enterprise Pool Skype for Business Server 2015 Edge Enterprise Pool Operating System: Server 2012 R2 Issue: We have opened all the necessary ports from the FE servers to the Edge servers and we can telnet from the FE Pool […]

We can’t connect to the server for presenting right now

UPDATE: Microsoft has released a KB Article about this issue located here. Environment: Windows Server 2008 R2 Operating System Lync Server 2013 Front-End Enterprise Edition Pool with December 2015 Cumulative Update Lync Server 2013 Edge Pool with December 2015 Cumulative Update Windows 7 Skype for Business Client UI Issue: Lync 2013 Servers were patched with […]

can’t be converted for presentation because Powerpoint is not installed. Please install Powerpoint and try again.

Environment: Skype for Business Server: Office 365 Client: Skype for Business 2015 Office: Office 2010 Issue: When uploading a powerpoint presentation to a Skype for Business Meeting or peer to peer session you receive the error: <Powerpoint Filename>┬ácan’t be converted for presentation because Powerpoint is not installed. Please install Powerpoint and try again. Resolution: **Disclaimer** […]

Transfer Skype For Business Call from iOS app to yourself

Environment: Skype for Business Server 2015 – On premise with Enterprise Voice Exchange Server 2013 – On premise with Exchange UM Issue: You have answered a phone call on the Skype for Business app on your iOS device in this case an iPhone, you’ve walked back to your desk whether in office or at home […]

How to filter Skype for Business SIP Enabled User in contact list

Environment: Skype for Business Server Enterprise Pool Lync Server 2013 Standard Edition Issue: In a recent migration from Lync Server 2013 Standard edition to Skype for Business Enterprise edition the address book in Skype for Business was populated with all AD/Exchange entries which was roughly 140,000 entries. In Lync Server 2013 the absconfig tool was […]

Error 1638 – Skype for Business In-Place Upgrade Edge Server

Environment: Lync Server 2013 -Front-end Standard Edition Lync Server 2013- Edge Issue: Skype for Business In-Place upgrade was being performed , the Front-end server was successfully upgraded. The edge server was upgraded to Skype for Business in the topology and received the replicated event. The Edge server SQL was upgraded to Service Pack 2, .Net […]

Exchange Unified Messaging Voicemails not being received in mailbox

Setup Unified Messaging (UM) at a client site with integration with Skype for Business and CUCM, everything was working great and then it just stopped. I checked the event viewer on all the systems an found the error Event ID 1423

Lync 2013 – Audio Test Service Failed to start after SIP domain change

During a primary SIP domain name change the Audio Test Service Failed to start up with the Error: EventID: 32003: Failed to start RTCATS Service┬áThe Application Host could not start the application urn:application:testbot Opened Lync Management Shell and Ran the Command: Get-CsAudioTestServiceApplication and it returned Where the SIP Address was showing the incorrect domain ie. […]

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