Enabling Exchange Pictures with the correct ManagementRole

Environment: Exchange Server 2013 Skype for Business Server 2015 Issue: Enabling the picture feature in Skype for Business so that users can upload their own pictures into Exchange Outlook Web App, however the browse button was not available   Resolution: First we validated that the appropriate settings were enabled in exchange with the below cmdlets: […]

How to run Surface Hub Account Verification Script

Environment: Exchange Server 2013 – On Premise Skype for Business Server 2015 – On Premise Surface Hub account created and enabled as a Skype for Business meeting room with Enterprise Voice and an Exchange Resource Mailbox as per the Technet Article https://technet.microsoft.com/en-us/itpro/surface-hub/appendix-a-powershell-scripts-for-surface-hub Script: On Technet Surface Hub page there is an Account Verification script that […]

Outlook Web App – Unified Messaging 500 Unexpected Error :(

Environment: Exchange Server 2013 – On Premise Skype for Business Server 2015 – On Premise User Enabled for both Skype for Business Enterprise Voice and Exchange Unified Messaging for voicemail Issue: When logging into Outlook Web App via https://exchange.domain.com/owa clicking Tool -> Options -> Phone You receive the beautiful error message of : 500 Unexpected […]

Voicemail to Email user opt out

Environment: Exchange Unified Messaging 2013 – Exchange UM Cisco Unified Communications Manager – CUCM Issue: In the situation we were having the client wanted to have the option for an end-user to opt out of voicemail to email but still wanted them to have voicemails. Resolution: Step 1 – Create the account and enable the […]

Outlook Voice Access keeps prompting to enter extension with CUCM

Environment: Cisco Unified Communications Manager -CUCM Exchange 2013 Unified Messaging Cisco Phone 1 – Common Area Phone No Voicemail Enabled Cisco Phone 2 – User Extension Voicemail Enabled Issue: When are user presses the voicemail button on Cisco Phone 1 it connects to Outlook Voice Access (OVA) and prompts “To connect to your mailbox enter […]

Exchange Unified Messaging Voicemails not being received in mailbox

Setup Unified Messaging (UM) at a client site with integration with Skype for Business and CUCM, everything was working great and then it just stopped. I checked the event viewer on all the systems an found the error Event ID 1423

KB3114351: breaks Exchange MAPI connection in Skype for Business

Environment: Lync Server 2013 – On Premise Outlook 2010 Skype for Business 2015 Client (Lync 2013) Issue: After the installation of of KB3114351 client security update for Microsoft Lync 2013 and Skype for Business. We started receiving the error: “Exchange needs your credentials. Until… Enter Credentials” Looking into the issue a bit further it seemed that Exchange Web […]

503 Service Unavailable Exchange Unified Messaging MWI-Cisco Unified Call Manager

Integrating Exchange Unified Messaging (UM) with a Cisco Call Manager (CUCM) we setup and configured the Exchange and CUCM integration as per my previous post here. This deployment is a multi (3) CUCM Deployment and multi (6) Exchange UM Deployment. We then were testing the integration where we placed a call between Cisco Phone 1 and […]

How to setup CUCM 10.5 for Exchange 2013 Unified Messaging Voicemail

CUCM 10.5 Configuration Update: Originally we were running version: 10.5.2.10000-5 where we had some issues and had to upgrade to version: 10.5.2.12901-1 in order to fix the issue and have it functional again. Create a SIP Profile 1. Log into your CUCM web console: https://X.X.X.X 2. From the menu select: Device –> Device settings –> SIP […]

Lync 2013 Client prompts: Exchange needs your Credentials: Enter Credentials

Currently on a Lync Server 2013 deployment where the client has Exchange 2007 deployed and are currently in the process of migrating to Exchange server 2013. All of the current Lync pilot users who have their mailbox on Exchange 2007 have no issues connecting with exchange since the Lync client will use a mapi connection […]

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