Outlook Voice Access keeps prompting to enter extension with CUCM

Environment: Cisco Unified Communications Manager -CUCM Exchange 2013 Unified Messaging Cisco Phone 1 – Common Area Phone No Voicemail Enabled Cisco Phone 2 – User Extension Voicemail Enabled Issue: When are user presses the voicemail button on Cisco Phone 1 it connects to Outlook Voice Access (OVA) and prompts “To connect to your mailbox enter […]

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