Lync 2013 conferencing – An error has occurred

Environment: Windows Server 2012 R2 Lync Server 2013 Issue: Client called with an issue of users complaining that any conference they join scheduled or ad-hoc are failing, with a generic message or “An error has occurred” Resolution: We opened the Event Viewer and found that it was riddled with errors Event ID 32042 LS User […]

Surface Hub we can’t connect to the server for presenting right now

UPDATE: Technet Article https://support.microsoft.com/en-ca/kb/3165438 now includes the below information Environment: Windows Server 2012 R2 Operating System Skype for Business Server 2015 Surface Hub Skype for Business Version: 16.8.100.70 Issue: Skype for Business Servers were patched with MS updates and rebooted. Once the servers came up and the Surface Hub joined a conference where powerpoint, whiteboard, […]

Skype for Business Help not working

Environment: MIcrosoft Office 2010 Microsoft Office 2013 – Lync 2013 + MS Updates -> Skype for Business 2015 Windows 7 Issue: In the Skype for Business 2015 Client if you press F1 on the keyboard or clicking the drop down arrow next to the gear in the upper right hand corner and selecting Help -> […]

Skype for Business Client Side Call Blocking

In a recent deployment, there came a request for client side call blocking. After some searches I came up with there is an MSPL script that allows for server side call blocking and this is global not on a per user basis, so I began playing around with outlook contacts and Skype for Business and […]

Move-CSLegacyUser : Object not set to an instance of an Object

Environment: Office Communications Server 2007R2 to Lync Server 2013 Migration Servers: Office Communications Server 2007 R2 (OCS2007R2), Lync Server 2013 (will be upgraded to Skype for Business Server when OCS2007R2 is decommissioned) Issue: The Lync Server 2013 had been setup, and the OCS2007R2 configuration has been merged with the topology. Our next step was to […]

can’t be converted for presentation because Powerpoint is not installed. Please install Powerpoint and try again.

Environment: Skype for Business Server: Office 365 Client: Skype for Business 2015 Office: Office 2010 Issue: When uploading a powerpoint presentation to a Skype for Business Meeting or peer to peer session you receive the error: <Powerpoint Filename> can’t be converted for presentation because Powerpoint is not installed. Please install Powerpoint and try again. Resolution: **Disclaimer** […]

How to filter Skype for Business SIP Enabled User in contact list

Environment: Skype for Business Server Enterprise Pool Lync Server 2013 Standard Edition Issue: In a recent migration from Lync Server 2013 Standard edition to Skype for Business Enterprise edition the address book in Skype for Business was populated with all AD/Exchange entries which was roughly 140,000 entries. In Lync Server 2013 the absconfig tool was […]