Enabling Exchange Pictures with the correct ManagementRole

Environment: Exchange Server 2013 Skype for Business Server 2015 Issue: Enabling the picture feature in Skype for Business so that users can upload their own pictures into Exchange Outlook Web App, however the browse button was not available   Resolution: First we validated that the appropriate settings were enabled in exchange with the below cmdlets: […]

How to run Surface Hub Account Verification Script

Environment: Exchange Server 2013 – On Premise Skype for Business Server 2015 – On Premise Surface Hub account created and enabled as a Skype for Business meeting room with Enterprise Voice and an Exchange Resource Mailbox as per the Technet Article https://technet.microsoft.com/en-us/itpro/surface-hub/appendix-a-powershell-scripts-for-surface-hub Script: On Technet Surface Hub page there is an Account Verification script that […]

Outlook Web App – Unified Messaging 500 Unexpected Error :(

Environment: Exchange Server 2013 – On Premise Skype for Business Server 2015 – On Premise User Enabled for both Skype for Business Enterprise Voice and Exchange Unified Messaging for voicemail Issue: When logging into Outlook Web App via https://exchange.domain.com/owa clicking Tool -> Options -> Phone You receive the beautiful error message of : 500 Unexpected […]

Voicemail to Email user opt out

Environment: Exchange Unified Messaging 2013 – Exchange UM Cisco Unified Communications Manager – CUCM Issue: In the situation we were having the client wanted to have the option for an end-user to opt out of voicemail to email but still wanted them to have voicemails. Resolution: Step 1 – Create the account and enable the […]

Outlook Voice Access keeps prompting to enter extension with CUCM

Environment: Cisco Unified Communications Manager -CUCM Exchange 2013 Unified Messaging Cisco Phone 1 – Common Area Phone No Voicemail Enabled Cisco Phone 2 – User Extension Voicemail Enabled Issue: When are user presses the voicemail button on Cisco Phone 1 it connects to Outlook Voice Access (OVA) and prompts “To connect to your mailbox enter […]

KB3114351: breaks Exchange MAPI connection in Skype for Business

Environment: Lync Server 2013 – On Premise Outlook 2010 Skype for Business 2015 Client (Lync 2013) Issue: After the installation of of KB3114351 client security update for Microsoft Lync 2013 and Skype for Business. We started receiving the error: “Exchange needs your credentials. Until… Enter Credentials” Looking into the issue a bit further it seemed that Exchange Web […]

503 Service Unavailable Exchange Unified Messaging MWI-Cisco Unified Call Manager

Integrating Exchange Unified Messaging (UM) with a Cisco Call Manager (CUCM) we setup and configured the Exchange and CUCM integration as per my previous post here. This deployment is a multi (3) CUCM Deployment and multi (6) Exchange UM Deployment. We then were testing the integration where we placed a call between Cisco Phone 1 and […]