Skype for Business Recording Manager – Status Pending

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Issue:

After a Skype for Business meeting that was being recorded, the status of the recording in Skype for Business Recording Manager was in a pending state for over an hour and would not create the recorded file to share.

Resolution:

I logged back into the meeting and verified that the recording was stopped which it was. I then noticed that my Surface was running off of battery, which I know that the rendering of the recording requires a lot of CPU power. 

I plugged into my Surface into a power source and instantly the status changed from pending to creating and then ultimately completed successfully.

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49 comments on “Skype for Business Recording Manager – Status Pending

  1. Thank you so much – that fixed my issue. I would have never thought to plug in my laptop to resolve this type of problem.

  2. Same issue here.. lame…but glad my recording is finally downloading. Skype for Business should have an admin portal where it can manage recordings online.. seems lacking compared to WebEx. So if i skype from different computers.. there is no central storage for recordings. Frustrating..

    1. Hi Amy, you will be able to do this in Microsoft Teams as they are enabling the ability to perform cloud based recording. You will have to verify what license level you have , and work with your MS account rep to ensure you have the appropriate licensing.

  3. Well this is why I Google stuff and then find answers like yours. Awesome. Saved my bacon on a significant project and limited time with a SME. Legend.

  4. Fantastic find! I always panic when a recording stays stuck on Pending and never understood why sometimes it would work and other times it would not.

    Thank you for sharing!

  5. Thank you so much! This saved me… recorded something for 20 minutes and I thought all was lost! Fixed immediately once I plugged it up.

  6. Genius! I hope you have a high paying job because this makes no sense and I would have never figured it out! I am using windows 10 plugged in adapter and went to recording manager and it started Creating. no restart needed. I also learned how to recover files with an error which occurred when I updated the recording file location. https://www.uc.solutions/Skype_for_Business/Skype_for_Business_Client/General/Recovering_a_Skype_for_Business_meeting_from_Recording_Manager

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