Below are the step by step instructions on report a call as Malicious using the Skype for Business Soft Client.
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You receive a phone call from an internal/external party and you accept the call
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You are speaking to caller on the phone and realize that the caller is being offensive and inappropriate and want to report this call.
- Once you hang the phone call, open your Skype for Business Client
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In the upper right hand corner click the drop down arrow beside the gear
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Select the Tools menu -> Report a Call
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You will now be prompted with a screen that includes the Time, Date, Phone Number, Duration of the Call
- Click Report to report the call as Malicious and inform your IT Staff of this call.
Fellow MVP Pat Richard, also provided the following information:
The ability for users to report a call is based on a setting in the voice policy assigned to them. To update that policy:
Set-CsVoicePolicy -Identity -EnableMaliciousCallTracing $true
It should be noted that the ability for users to report a call is based on a setting in the voice policy assigned to them. To update that policy:
Set-CsVoicePolicy -Identity -EnableMaliciousCallTracing $true
Thanks Pats, I’ve updated the post.