Proxy side Media negotiation failed – Polycom VVX Call transfer failure

  Environment: Skype for Business Enterprise Edition Trunk Configuration Identity : PSTN:GatewayIP OutboundTranslationRulesList : {} SipResponseCodeTranslationRulesList : {} OutboundCallingNumberTranslationRulesList : {} PstnUsages : {} Description : ConcentratedTopology : True EnableBypass : True EnableMobileTrunkSupport : False EnableReferSupport : True EnableSessionTimer : False EnableSignalBoost : False MaxEarlyDialogs : 20 RemovePlusFromUri : False RTCPActiveCalls : True RTCPCallsOnHold : […]

Call drop on transfer – RTP Broken Connection

  Environment: Skype for Business Enterprise Edition Trunk Configuration Identity : PSTN:GatewayIP OutboundTranslationRulesList : {} SipResponseCodeTranslationRulesList : {} OutboundCallingNumberTranslationRulesList : {} PstnUsages : {} Description : ConcentratedTopology : True EnableBypass : False EnableMobileTrunkSupport : False EnableReferSupport : False EnableSessionTimer : True EnableSignalBoost : False MaxEarlyDialogs : 20 RemovePlusFromUri : False RTCPActiveCalls : False RTCPCallsOnHold : […]

Call drop after 5 min Conference Sonus/Toshiba

Environment: Skype for Business Standard Edition Sonus 1000 Toshiba PBX Toshiba <-> Sonus <-> Skype for Business Issue: When on a SFB Conference call  and a user dials in from Toshiba PBX via Sonus to the SFB Conference, after exactly 5 minutes the call would hang up. Resolution: Here were the steps to troubleshoot the […]

Teams Powershell Module 0.9

Microsoft has just released the long awaited powershell module for Microsoft Teams in release 0.90 Beta. Administrators can now manage and automate their Microsoft Teams Teams 🙂 using this Module. The module is located at PowershellGallery.com, and below are the steps to install. https://www.powershellgallery.com/packages/MicrosoftTeams/0.9.0 Using powershell V5 it includes the PowershellGet Module which will connect […]

Skype for Business Backup data never gets imported by backup pool

Environment: Skype for Business (SFB) Server 2015 Standard Edition – 2 Pools Issue: Error EventID:4052, Skype for Business 2015, Backup Service data content backup module has backup data that never gets imported by backup pool. And EventID:4069 , Skype for Business Server 2015, Backup Service user store backup module encountered an exception that was handled […]

Error Starting Pool – Start-CSPool

Environment: Skype for Business (SFB) Server 2015 Standard Edition – 2 Pools Issue: After completing Step 3 the certificate request during a SFB deployment the next step was to run the cmdlet Start-CSPool -Idenity PoolFQDN.domain.com upon doing so the following error message was received Start-CsPool : Please make sure at least 1 machine(s) are in […]

Skype for Business Topology Builder could not read the topology

Environment: Skype for Business Server 2015 Standard Edition Pool1 in Production (Prod) DataCenter Pool2 in Disaster Recovery (DR) DataCenter Issue: During a deployment of Skype for Business (SFB) , we had already deployed a Standard Edition server in the production network without issues. As per the requirement we needed to deploy a secondary SFB server […]

No connectivity with any of Web Conferencing Edge Servers. External Skype for Business clients cannot use Web Conferencing modality.

Environment: Skype for Business Server 2015 Enterprise Pool Issue: After recent patches we started seeing errors on the Front-End Servers stating: No connectivity with any of Web Conferencing Edge Servers. External Skype for Business clients cannot use Web Conferencing modality. Cause: Service may be unavailable or Network connectivity may have been compromised. Resolution: Verify all […]